FAQ
FAQ
In Ragic's Paid Plan, there is no limit to the storage of the data itself. However, in many situations, users may utilize File Upload fields, Image Upload fields, or attachments in Comments to store files related to the record, such as uploading invoices, product images, and attached files. These methods contribute to the Upload File Storage.
Please refer to the following image for the Upload File Storage provided in each plan:
The Upload File Storage is shared among all users. For example, if you subscribe to a Professional Plan for 5 users, the storage space for the database would be 30 GB x 5 = 150 GB altogether.
On the Backup and Restore page, you can see the current usage of Upload File Storage.
When you upload a file that exceeds your storage limit, it will not affect your database subscription. However, Ragic will prompt you with a warning if you attempt to upload more files.
You can remove unnecessary files from your sheets or File Manager, or delete unlinked files from the Backup and Restore page to free up space. Alternatively, you can upgrade your subscription (manual payment users, see here) to increase storage capacity or purchase additional user licenses.
